Privacy Policy
Greencap Energy Ltd
24 Breech Lane
Walton on the Hill
KT20 7SN
Email: andy@greencapenergy.co.uk
Telephone: 08000 141868
Last updated: 2 October 2026
1. Introduction
Greencap Energy Ltd ("Greencap Energy", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, use our website, request a quotation, purchase our services, or otherwise interact with us.
We process personal information in accordance with applicable UK data protection legislation, including the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**.
2. Who is responsible for your information?
Greencap Energy Ltd is the data controller responsible for the personal information we collect and process.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Greencap Energy Ltd
24 Breech Lane
Walton on the Hill
KT20 7SN
Email: andy@greencapenergy.co.uk
Telephone: 08000 141868
3. Information we may collect
Depending on how you interact with us, we may collect and process the following information:
Contact information
* Name
* Postal address
* Email address
* Telephone number
Property and installation information
Where relevant to providing our services, we may collect information relating to the property or premises where work is being carried out, including:
* Property address
* Property type
* Information about an existing electrical or solar installation
* Electricity usage information
* Meter and MPAN information where required for an installation or application
* Photographs, drawings and technical information relating to the property
Customer and transaction information
We may collect:
* Details of quotations and purchases
* Details of services provided
* Payment and invoicing information
* Communications between you and Greencap Energy
* Warranty and maintenance information
Technical information
When you use our website, certain technical information may be collected automatically, such as:
* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Date and time of visits
* General website usage information
4. How we collect your information
We may collect information:
* Directly from you when you contact us
* When you request a quotation
* When you purchase or enquire about our services
* When you complete a form on our website
* When you communicate with us by telephone, email or other means
* During the installation, servicing or maintenance of your system
* From third parties where necessary to provide our services, such as manufacturers, suppliers, accreditation bodies, network operators or other organisations involved in your installation